FAQ

• In-stock items will ship by April 18
• Pre-orders will ship by May 2
  Once your order ships, you’ll receive a tracking number via email.

Shipping is currently offered at a flat rate of $6.95 within the U.S. We ship via USPS Ground Advantage, which includes tracking and typically delivers within 2–5 business days. Orders over $50 include FREE shipping!

Shipping to Canada will be calculated at the time of checkout based on weight and shipping address.

Currently, I’m only accepting orders within the U.S. and Canada on the website. However, if you're located outside the U.S./Canada and would like to place an order, please feel free to contact me directly! I’m happy to discuss alternative shipping methods.

We're hoping to expand shipping from the website soon — stay tuned!

Yes, I’m open to custom orders! While I don’t have an official custom process in place (yet), I’m always happy to hear your ideas. Depending on timing and availability, I may be able to take on custom requests.

Even if it’s not something I can make right away, I love knowing what you want to see as it helps inspire future designs and drops. Don’t hesitate to reach out!

If you are placing a custom order through me that is different than an exact listing on the site, please wait for instructions on how to purchase this so I can create a custom listing for you! Pricing is subject to vary.

Because many of our items are made in limited runs, all sales are final.
However, if you receive the wrong item or something arrives damaged, reach out to us at laurenpropson@electricbasswear.com and we’ll make it right ASAP.

We're proudly based in Arizona, designing bold, DJ-inspired accessories for the EDM community across the U.S.